Terms And Conditions

Welcome to Winner Limousine.

These Terms and Conditions govern your access to and use of winnerlimo.com and the luxury transportation services provided by Winner Limousine (“we,” “our,” “us,” or “the Company”).

By accessing our website, requesting a quote, making a reservation, or using our transportation services, you agree to these Terms and Conditions and any applicable booking-specific terms communicated to you.

Please read these terms carefully before making a reservation.

1. About Our Services

Winner Limousine is a luxury transportation and chauffeur service based in Las Vegas, Nevada.

Our services may include:

• Airport pickups and drop-offs
• Private luxury car service
• Corporate transportation
• Executive chauffeur service
• Wedding transportation
• Special event transportation
• Nightlife transportation
• Hotel and resort transfers
• Group transportation
• Other pre-arranged transportation services

Services are subject to availability, applicable operating requirements, and the terms agreed upon during booking.

2. Reservations and Booking

2.1 Making a Reservation

Reservations may be requested through our website, by telephone, by email, or through other booking channels made available by Winner Limousine.

To process a reservation, we may require:

• Your full name
• Contact information
• Pickup and drop-off locations
• Travel date and time
• Passenger count
• Vehicle preference
• Flight details, where applicable
• Special instructions or service requests

Providing accurate information is your responsibility.

2.2 Reservation Confirmation

Submitting a booking request does not automatically guarantee a reservation.

A reservation is confirmed only when Winner Limousine communicates its acceptance through an appropriate confirmation method.

Your confirmation may include:

• Service details
• Scheduled pickup information
• Vehicle category
• Pricing
• Payment requirements
• Applicable cancellation conditions
• Other relevant booking instructions

2.3 Vehicle Availability

Vehicle requests are subject to availability.

If the requested vehicle is unavailable, we may offer a comparable alternative for your consideration. Any material change to the agreed vehicle category or pricing must be communicated before proceeding, except where emergency or operational circumstances require a reasonable alternative consistent with applicable law.

2.4 Changes to Reservations

Requests to change pickup times, locations, passenger counts, destinations, vehicle types, or other reservation details are subject to availability.

Additional charges may apply if the requested changes affect the agreed service or pricing.

Please contact us as early as possible if your travel plans change.

3. Pricing and Payments

3.1 Service Pricing

Transportation prices may vary depending on:

• Vehicle category
• Service type
• Distance
• Duration
• Passenger requirements
• Travel date and time
• Additional stops
• Special event requirements
• Other agreed service conditions

Any applicable taxes, fees, gratuities, waiting charges, or additional service costs should be disclosed in the quote or booking terms where required by law.

3.2 Payment Requirements

Payment requirements will be communicated during the reservation process.

Depending on the service, payment may be required:

• At the time of booking
• Through a deposit followed by a remaining balance
• Before the scheduled service
• Under another agreed payment arrangement

Accepted payment methods will be identified during booking.

3.3 Payment Processing

Where applicable, payments may be processed through third-party payment providers.

Customers may be subject to additional terms and security procedures imposed by the payment provider.

3.4 Additional Charges

Additional charges may apply when permitted by the agreed booking terms and applicable law.

These may include:

• Additional waiting time
• Unscheduled stops
• Extended service duration
• Additional mileage
• Cleaning required beyond ordinary vehicle maintenance
• Other requested services not included in the original reservation

Any applicable charge should be explained in advance where reasonably practicable.

4. Cancellations, Rescheduling, and Refunds

4.1 Customer Cancellations

Cancellation deadlines, applicable fees, deposit conditions, and refund eligibility depend on the service and the terms communicated at the time of booking.

Customers should review their booking confirmation before requesting cancellation.

4.2 Rescheduling

Rescheduling requests are subject to availability.

Changes made close to the scheduled pickup time may result in additional charges or may not be accommodated, depending on the booking terms and circumstances.

4.3 Company-Initiated Cancellations

If Winner Limousine cannot provide a confirmed service, we will make reasonable efforts to notify the customer and discuss an appropriate solution.

Depending on the circumstances, this may include rescheduling, an alternative service, or a refund for services paid for but not provided, as required by the applicable booking terms and law.

4.4 Refund Processing

Eligible refunds will be handled according to the agreed booking terms and applicable law.

The time required for a refund to appear in a customer’s account may depend on the payment provider and financial institution.

5. Pickup, Waiting Time, and Delays

5.1 Passenger Readiness

Customers are expected to be ready at the agreed pickup location and time.

If a passenger is not available at the scheduled time, applicable waiting-time conditions may apply.

5.2 Airport Transportation

For airport pickups, customers should provide accurate flight information when requested.

Flight delays, airport congestion, changes in airport procedures, baggage delays, and other travel disruptions may affect pickup arrangements.

Any included flight monitoring, complimentary waiting period, or additional airport waiting charges will be governed by the terms communicated during booking.

5.3 Traffic and Unforeseen Delays

Las Vegas traffic, road closures, weather conditions, public events, construction, and other circumstances may affect travel times.

We will make reasonable efforts to provide reliable transportation and communicate significant delays when possible. However, we cannot guarantee an exact arrival time in circumstances outside our reasonable control.

Customers with time-sensitive commitments should allow appropriate travel time.

6. Passenger Responsibilities

Customers and passengers agree to:

• Provide accurate reservation details
• Follow reasonable chauffeur instructions
• Treat chauffeurs and other passengers respectfully
• Use vehicles in a safe and responsible manner
• Wear seat belts where required by law
• Comply with applicable laws and safety requirements
• Avoid causing damage to vehicles
• Refrain from prohibited or unlawful activities
• Ensure that minors traveling with them are appropriately supervised

Passengers must notify us of relevant accessibility needs, unusual luggage requirements, or other special arrangements as early as reasonably possible.

7. Passenger Conduct and Prohibited Activities

For the safety and comfort of passengers, chauffeurs, and the public, the following activities are prohibited where applicable:

• Illegal drug use
• Smoking or vaping in vehicles where prohibited
• Carrying unlawful weapons or dangerous materials
• Abusive, threatening, or violent behavior
• Harassment or discrimination
• Interference with safe vehicle operation
• Activities that violate applicable laws
• Conduct that creates an unreasonable safety risk

Where passenger behavior creates a safety concern or materially violates these terms, Winner Limousine may refuse, suspend, or terminate the service to the extent permitted by law.

Any charges or refund consequences will be determined according to the applicable booking terms and law.

8. Luggage and Personal Belongings

Passengers are responsible for ensuring that their luggage and personal belongings are suitable for the selected vehicle.

Luggage capacity varies by vehicle category and passenger count.

Please inform us in advance about oversized items, unusual luggage, or special equipment.

Passengers should check their belongings before leaving the vehicle.

If an item is left behind, contact us as soon as possible. We will make reasonable efforts to assist with locating and returning it.

Responsibility for lost, damaged, or forgotten items is subject to applicable law and the circumstances of the incident.

9. Chauffeurs and Vehicle Safety

Winner Limousine expects its chauffeurs to conduct themselves professionally and operate vehicles in accordance with applicable laws and safety requirements.

Passengers must not request that a chauffeur:

• Violate traffic laws
• Exceed safe operating speeds
• Drive while impaired or fatigued
• Ignore applicable safety regulations
• Engage in unlawful conduct

Our priority is safe, responsible, and professional transportation.

We reserve the right to decline requests that would compromise passenger safety or violate applicable law.

10. Service Areas and Operating Conditions

Winner Limousine primarily serves Las Vegas, Nevada, and may provide transportation to surrounding destinations subject to availability and applicable operating requirements.

Service availability may vary according to:

• Geographic location
• Vehicle availability
• Scheduling
• Route restrictions
• Weather
• Road conditions
• Applicable permits and regulations

Long-distance or out-of-area transportation may require advance arrangements and additional pricing.

11. Website Use

You agree to use our website lawfully and responsibly.

You must not:

• Use the website for fraudulent purposes
• Attempt unauthorized access to website systems
• Introduce malicious software
• Interfere with website functionality
• Misuse booking or contact forms
• Submit false or misleading information
• Copy or misuse protected website content without authorization

We reserve the right to restrict access to the website when necessary to protect its operation, security, and users.

12. Intellectual Property

Unless otherwise stated, the content of winnerlimo.com, including text, branding, logos, graphics, images, website design, and other original materials, is owned by Winner Limousine or used under appropriate authorization.

You may not reproduce, distribute, modify, publish, or commercially exploit protected materials without prior authorization, except as permitted by applicable law.

13. Third-Party Services and Links

Our website may contain links to third-party websites, booking platforms, payment services, mapping tools, or other external resources.

These services may operate under separate terms and privacy policies.

Winner Limousine is not responsible for the independent content, availability, or practices of third-party services outside our control.

14. Limitation of Liability

To the extent permitted by applicable law, Winner Limousine will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or transportation services where such exclusion is legally enforceable.

Nothing in these Terms and Conditions is intended to exclude or restrict liability that cannot legally be excluded or restricted, including applicable liability arising from negligence, willful misconduct, or other non-waivable legal obligations.

Any liability limitations are subject to applicable law and the specific circumstances of the claim.

15. Force Majeure

Winner Limousine will not be considered in breach of these terms to the extent that performance is prevented or materially delayed by circumstances beyond our reasonable control, subject to applicable law.

Such circumstances may include:

• Severe weather
• Natural disasters
• Government restrictions
• Major road closures
• Public emergencies
• Widespread transportation disruptions
• Other extraordinary events beyond reasonable control

Where such circumstances affect a reservation, we will make reasonable efforts to communicate with affected customers and discuss available alternatives.

16. Indemnification

To the extent permitted by law, you agree to be responsible for losses or claims arising from your unlawful conduct, intentional misconduct, or material violation of these terms.

Nothing in this section requires you to indemnify Winner Limousine for the Company’s own negligence, willful misconduct, or liability that cannot lawfully be transferred.

17. Privacy

Your use of our website and services is also governed by our Privacy Policy and, where applicable, our Cookie Policy.

These policies explain how personal information and online tracking technologies may be handled.

18. Dispute Resolution and Governing Law

These Terms and Conditions are governed by the laws of the State of Nevada, without regard to conflict-of-law principles, except where another applicable law requires otherwise.

Any dispute arising from these terms or our services will be handled in a court of competent jurisdiction as permitted by applicable law.

Nothing in this section limits any consumer rights or mandatory legal protections that apply to a particular customer or transaction.

19. Changes to These Terms

We may update these Terms and Conditions to reflect changes in our business operations, transportation services, website functionality, or legal obligations.

Updated terms will be published on this page with a revised date.

Changes will apply as permitted by law. Material changes to existing reservations will be handled in accordance with the applicable booking agreement and legal requirements.

20. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent legally permitted.

21. Entire Agreement

These Terms and Conditions, together with applicable booking confirmations and any additional agreements expressly incorporated into them, govern the relevant services.

Where a booking-specific condition conflicts with these general terms, the applicable agreement and mandatory legal requirements will determine which provision controls.